eCommerce businesses have extensive scope for engaging freelancers, whether in permanent positions or as temp staff for supplementary activities. With a market that stretches beyond the local boundaries, eCommerce businesses will benefit from the experience and expertise of freelancers. 

Get experts to do the job

An eCommerce business requires staff to connect with suppliers, manage inventory, connect with customers, handle marketing on various virtual and non-virtual platforms and there is the ongoing need for various persons in different capacities. Outsourcing some of the sporadic tasks ensures operational efficiency as the business has the opportunity to work with the best professionals in the business. They can hire accounting experts to handle accounts, management experts for administrative tasks and web marketing experts for enhancing online presence. 

Areas where you can engage them

There are some prominent areas where the company will benefit immensely from hiring freelancers. These are -

• Inventory management – freelance inventory management consultant can advise you one best way to manage and move your inventory. You can hire a freelancer to install warehouse management system and train your staff to use it. They can monitor inventory levels, analyse supply, and demand and guide the business on how to best maintain inventory levels. 
• Customer service – an eCommerce business can outsource functions such as customer database management, remote sales calls, and customer complaint management to freelancers. 
• Content writer – the entire marketing aspect of the eCommerce business lies on smart content writing. Whether it is website content, product description, or marketing, the content writer will be at the centre of it. Content writing work can be outsourced to freelancers to keep the content fresh.
• Photographer – photography is a regular job for eCommerce websites, but they can sporadically outsource it for certain tasks to get different kinds of fresh looks. You can hire product photographers, fashion photographers or photo editors on freelance basis.

There are many other fields in which freelancers can help in such as set designers, decorators, marketing consultants, new market expansion consultants etc. who can add a lot of value to the business. in the early days the business must save costs and here freelancers can help. As the business grows and it can afford to hire full-time executives, they can periodically engage freelancers for fresh perspective or as temporary staff. Freelancers fill a sizable gap for businesses in terms of fluid manpower and enable business continuity and growth with talented individuals.